1. DEFINITIONS
"MayoClaw" refers to MayoClaw LLC, a Florida limited liability company based in Palm Beach County, FL, including its owners, employees, and contractors.
"Client" refers to the individual or business entity that engages MayoClaw for web design, hosting, or related services.
"Services" refers to all work performed by MayoClaw, including but not limited to: website design, development, coding, hosting, maintenance, SEO, analytics setup, payment integration, and ongoing support.
"Website" refers to the website(s) designed, developed, and hosted by MayoClaw on behalf of the Client.
"Deliverables" refers to all code, design, assets, graphics, layouts, and technical configurations created by MayoClaw in the course of providing Services.
2. SERVICES OVERVIEW
MayoClaw provides custom web design services and managed hosting. Clients are engaging MayoClaw for professional services - they are not purchasing a product or a website. The Website remains a managed service hosted and maintained by MayoClaw for the duration of the Client's active subscription.
Monthly or quarterly hosting fees cover: web hosting on MayoClaw's managed infrastructure, SSL certificate provisioning, uptime monitoring, security maintenance, and software updates.
Content work: Minor content updates (text changes, image swaps) as reasonably requested, plus up to 3 hours per month for larger requests. Unused hours do not roll over. Additional work is billed at $75 per hour.
One-time setup fees cover: initial design consultation, custom website design, development, coding, deployment, and launch labor.
3. INTELLECTUAL PROPERTY & OWNERSHIP
MayoClaw retains all rights to the website design, code, and build it creates for the Client. This includes, without limitation, all source code (front-end and server-side), design files, page layouts and architecture, build and deployment scripts, infrastructure and hosting configuration, the hosting environment, and the shared libraries, patterns, and components that MayoClaw carries from one client project to the next.
Upon payment of setup fees and for the duration of an active hosting subscription, the Client receives a non-exclusive, non-transferable license to use the Website for the Client's business purposes. This license permits the Client to operate the Website as hosted by MayoClaw. It does not grant any ownership interest in the property retained by MayoClaw and described above.
This license is suspended while the Website is offline for non-payment as described in Section 4, and terminates only when this agreement terminates, including when the Client cancels their hosting subscription, when MayoClaw terminates for non-payment as described in Section 4, or when MayoClaw terminates because the Client has violated these Terms. Termination of this license does not affect the Client's right to request the return of Client-supplied content and Client business data as described in Section 7.
During the term of this agreement and after it, the Client may not:
- Copy, download, extract, or duplicate the property retained by MayoClaw, including its source code, design files, server configuration, deployment tooling, or reusable framework components
- Redistribute, sublicense, sell, or transfer any of the property retained by MayoClaw to third parties
- Reverse-engineer, decompile, or attempt to extract MayoClaw's source code or deployment methodology
- Commission a third party to replicate the property retained by MayoClaw, or to create derivative works from it
- Claim ownership of the property retained by MayoClaw
Client-owned content: The Client retains full ownership of content they provide to MayoClaw, including but not limited to: business text and copy they wrote, photographs they took or licensed, logos and branding assets they own, and any other materials provided by the Client for inclusion on the Website.
Client business data: The Client owns the business data collected through the Website, including bookings, customer records, and form submissions. MayoClaw holds and processes that data on the Client's behalf for the duration of this agreement and returns it to the Client on request as described in Section 7.
Portfolio rights: MayoClaw reserves the right to display the Website, screenshots, and descriptions of the work in its portfolio, marketing materials, and case studies, unless the Client requests otherwise in writing.
4. PAYMENT TERMS
Setup fees are due before work begins or as otherwise agreed in writing. Setup fees are non-refundable once design or development work has commenced.
Hosting fees are billed monthly or quarterly via Stripe. Payment may be processed through:
- Client self-service subscription through mayoclaw.live
- Manual invoices or payment links sent by MayoClaw via Stripe
Late payments: If a payment fails or an invoice is unpaid on the billing date, the following schedule applies:
- Day 0: payment fails or the invoice is unpaid on the billing date.
- Day 3: MayoClaw sends a payment reminder by email to the Client's email address on file.
- Day 5: if still unpaid, the Website is taken offline and the license to use it is suspended.
- Day 30: if still unpaid, MayoClaw may terminate this agreement by email to the Client's email address on file.
- Payment of the full balance plus a reactivation fee equal to one month of the Client's current monthly fee, before termination, restores the Website and the license.
Repeated late payments may result in termination of services. Client business data after termination for non-payment is handled as described in Section 7.
All prices are in US dollars. MayoClaw reserves the right to adjust hosting fees with 30 days written notice. Increases will not exceed 10% per calendar year. Setup fees are quoted per project and confirmed in writing before work begins.
5. HOSTING & MAINTENANCE
MayoClaw hosts all client Websites on its managed server infrastructure. The monthly hosting fee includes:
- Web hosting on MayoClaw's VPS infrastructure
- SSL certificate provisioning and renewal
- Server maintenance and security updates
- Uptime monitoring
- Minor content updates (text changes, image swaps) as reasonably requested, plus up to 3 hours per month for larger requests. Unused hours do not roll over. Additional work is billed at $75 per hour.
Major feature additions, redesigns, or substantial development work beyond routine maintenance will be quoted separately and require Client approval before work begins.
If hosting is cancelled, the Website is taken offline at the end of the notice period. MayoClaw retains all rights to the website design, code, and build; no source code, design files, or hosting environment are transferred. Client-supplied content and Client business data are returned on request as described in Section 7.
6. CLIENT RESPONSIBILITIES
The Client agrees to:
- Provide accurate business information and content for the Website
- Respond to project-related communications in a timely manner
- Ensure that all content provided to MayoClaw does not infringe on third-party intellectual property rights
- Maintain current payment information on file with Stripe
- Notify MayoClaw of any changes to business information displayed on the Website
7. TERMINATION
Either party may terminate this agreement with 30 days written notice by email to the other party. Notices to MayoClaw go to hello@mayoclaw.live.
Upon termination:
- The Website is taken offline at the end of the notice period
- The Client's license to operate the Website as hosted by MayoClaw terminates
- MayoClaw retains all rights to the website design, code, and build it created; no source code, design files, or hosting environment are transferred
- Client-supplied content (text, photos, logos, and other materials the Client provided) and Client business data (form submissions, records collected for the Client) are returned as follows:
- If the Client terminates with 30 days written notice and all fees are paid, Client-supplied content and Client business data will be returned to the Client on request by email to hello@mayoclaw.live within 30 days of termination.
- If this agreement is terminated for non-payment, Client business data is held for 30 days after termination and returned only after all outstanding balances are paid. After that, Client business data is permanently deleted from MayoClaw infrastructure.
- At termination, MayoClaw will not renew any domain it registered on the Client's behalf. The domain remains registered through its current paid term. The Client may request transfer of the domain by email to hello@mayoclaw.live at any time before it expires; transfer is completed once all outstanding balances are paid. A domain not transferred before expiration will lapse.
- The final monthly fee is prorated to the termination date
- Any outstanding balance is due in full
MayoClaw may terminate services immediately and without notice if the Client violates these Terms, engages in illegal activity, or uses the Website for purposes that damage MayoClaw's reputation or infrastructure.
8. LIMITATION OF LIABILITY
MayoClaw provides web design and hosting services on an "as is" basis. To the maximum extent permitted by law:
- MayoClaw makes no guarantee of specific business results, revenue, traffic, or search engine rankings from the Website
- MayoClaw is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Website
- MayoClaw is not liable for outages, data loss, or service interruptions caused by third-party providers including but not limited to Stripe, domain registrars, DNS providers, upstream hosting providers, or internet service providers
- LIMITATION OF LIABILITY CAP. To the maximum extent permitted by law, MayoClaw's total aggregate liability arising out of or relating to the Services or these Terms, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the Client to MayoClaw in the twelve (12) months preceding the event giving rise to the claim.
9. INDEMNIFICATION
The Client agrees to indemnify, defend, and hold harmless MayoClaw, its owners, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from: the Client's use of the Website, content provided by the Client, the Client's violation of these Terms, or any third-party claims related to the Client's business or Website content.
10. DATA PROTECTION
The Client is the data controller for all personal information collected through the Client's site, including any health-related information (for example allergies or medical conditions), and is solely responsible for obtaining lawful consent and providing required notices. MayoClaw acts only as a data processor, will process such data solely to provide the Services, and will maintain commercially reasonable technical and organizational safeguards. The Client will indemnify MayoClaw against claims arising from the Client's collection or use of that data.
11. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from these Terms or the Services shall be resolved in the courts of Palm Beach County, Florida. Both parties consent to the exclusive jurisdiction of these courts.
12. MODIFICATIONS TO TERMS
MayoClaw reserves the right to update or modify these Terms at any time. Changes will be communicated to active Clients via email with at least 30 days notice before taking effect. Changes to these Terms apply to agreements signed on or after the new effective date. A Client with an earlier signed agreement remains on that agreement; it changes only by a written amendment signed by both parties.
13. CONTACT
For questions about these Terms of Service, contact us:
- Email: hello@mayoclaw.live
- Phone: (561) 543-3159
Effective date: October 17, 2026 - MayoClaw LLC, Palm Beach County, FL